Maybe we should have an entire forum section dedicated to Fast Food Fights.
I have no idea what led up to this altercation, but we've seen a number of related incidents over the years. What could possibly happen in a McDonalds that would justify punching the workers? Years ago when I was selling real estate, I had a crazy client who threw french fries in a McDonald workers face because they weren't hot enough. But, she didn't punch.
Keep watching this one because the customer who thinks it's okay to punch the workers eventually gets what's coming to her...
Why does this happen? I would never punch employees or even raise my voice if I was not happy with the service or food. I would--and have--walked out in tense situations. In my experience, most of the time, if a customer is gracious and explains the problem, the issue is quickly resolved. I just want to understand the mentality behind this because I really don't get it.