study finds that Chick-fil-A has the slowest drive-thru...

[DGUtley]

study finds that Chick-fil-A has the slowest drive-thru...


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Chick-fil-A has the slowest drive-thrus in the country, a new study that tracked the 10 major U.S. fast-food chains revealed.


At Chick-fil-A, the dreaded drive-thru wait time is an average of eight minutes and 29 seconds, which includes time spent waiting in line and then getting your food, according to a report by Intouch Insight, an IT customer service company, and QSR, a restaurant magazine. KFC, a Chick-fil-A competitor, came in the top spot with an average of five minutes and two seconds.


But that doesn't mean the chicken sandwich chain, which is closed on Sundays, is completely slow or bad at business. A caveat to the study is that much of the wait time is based on popularity. Chick-fil-A restaurants average 4.74 cars in its drive-thru, which is much higher than the average of 2.76 cars among the 10 chains. If the study were considering quickest average based on number of cars, Chick-fil-A would uniquely come in first with an average of one minute and 47 seconds in that box.


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[Bigdog]

They also seem to have the most consistency with quality and also have the most friendly staff out of any major fast food chain imo.

Is it the best chicken sandwich, no not imo. But it is far from the worst, it is also fairly priced compared to other fast food places and like i said i have not once encountered a rude or pissed off employee at one of their establishments.

[Abby08]

Even when I did eat fast food, I never used drive-thrus, it wouldn't be until you got home or, miles down the road that you discovered they got your order all wrong or, forgot something .

That happened to us once, driving from Nevada to California, me, my husband and 2 kids, stopped for something to eat, got to a rest area where we were going to eat and, there was only food for 3 people in the bag.

[carolina73]

Obviously it is worth waiting for based on the length of the lines.

I don't do fast food anymore and when I was traveling then it would usually be tied to a bathroom break, so no drive through for me.
The kids went to a small Christian school and the local Chick-fil-A would bring them all chicken tenders for lunch once a month.

[Standing Wolf]

Even when I did eat fast food, I never used drive-thrus, it wouldn't be until you got home or, miles down the road that you discovered they got your order all wrong or, forgot something .

That happened to us once, driving from Nevada to California, me, my husband and 2 kids, stopped for something to eat, got to a rest area where we were going to eat and, there was only food for 3 people in the bag.

[Peter1469]

They also seem to have the most consistency with quality and also have the most friendly staff out of any major fast food chain imo.

Is it the best chicken sandwich, no not imo. But it is far from the worst, it is also fairly priced compared to other fast food places and like i said i have not once encountered a rude or pissed off employee at one of their establishments.

Their chicken tastes like mush to me.

Give me a free range bird.

[Standing Wolf]

On another thread a while back I posted that the one time I went to Chick-fil-A I thought the nuggets (or whatever they call them) were pretty bad, and that the lobby was dirty, etc., and I was accused of making it up because I was "anti-Christian".

[Abby08]

On another thread a while back I posted that the one time I went to Chick-fil-A I thought the nuggets (or whatever they call them) were pretty bad, and that the lobby was dirty, etc., and I was accused of making it up because I was "anti-Christian".

That adds up to, 'anti Christian'? Some people, huh.....?

[Standing Wolf]

That adds up to, 'anti Christian'? Some people, huh.....?

There's a Religion Card, just like there's a Race Card and a whole deck of other Cards, and some people will play it at the drop of a hat.

[RMNIXON]

I checked and In-N-Out Burger was not in this study. Perhaps because they are a limited Southwest chain? They are known for a long wait even though they move fast with a limited menu of burgers, fries, and drinks.........because they are simply that popular day and night!

I went just a little past 11 AM today because I wanted to get ahead of the rush and had finished my shopping.






My fave a Double Double (meat and cheese) with onion and Fries!