How Cigna Saves Millions by Having Its Doctors Reject Claims Without Reading Them.
Internal documents and former company executives reveal how Cigna doctors reject patients’ claims without opening their files. “We literally click and submit,” one former company doctor said.
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202303XX-DenialsForDollars-Cigna_01_2023-03-23-141148_kmwj.jpg
How Cigna Saves Millions by Having Its Doctors Reject Claims Without Reading Them — ProPublica