The Real Reason Costco Employees Check Receipts at Exits

[DGUtley]

The Real Reason Costco Employees Check Receipts at Exits - Feeling like you’re a suspect isn’t the greatest way to end a shopping trip. But it’s not you they’re after.


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If shoppers have one complaint about Costco—the vast discount warehouse chain with a notoriously permissive return policy and speedy checkout lanes—it’s that the employees posted at the exits to take a marker to customers' receipts seem vaguely insulting. Is the premise that everyone is a shoplifter until proven otherwise?


Not exactly. A 2018 rundown of Costco's policy from The Takeout (via Cheat Sheet) points out that the true motivation of these exit-door sentries isn’t to identify potential thieves. It’s to make sure that Costco isn’t picking the pockets of its customers.


According to employees who have made not-for-attribution comments, Costco is actually examining receipts to make sure a shopper hasn’t been overcharged for their purchases. Someone with three giant bundles of toilet paper in their cart, for example, might have been charged for four. By giving the receipt a cursory glance, the employee can make sure a cashier didn’t inadvertently ring up phantom crates of canned tuna.


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https://getpocket.com/explore/item/w...ts-at-the-exit

[OLD GUY IN FLORIDA]

And if you believe that I have a bridge in New York I am willing to sell.

[Collateral Damage]

Oh, you mean like Sam's Club (who does the same thing) catching the fact they charged me for 2 boxes of coffee pods when I only bought 1? I caught it when I got home.

This unadulterated hog swallow is an attempt to whitewash the fact that they are doing exactly what we think they are.

[Captdon]

Those people can't be checking anything. A three-second look?

[Collateral Damage]

Those people can't be checking anything. A three-second look?

At Sam's, they randomly scan something in your cart, and scan the bottom of your receipt. I wonder what happens if that random item doesn't show up on the receipt database....